FAQ

1. Q: Are you a factory or trading company?
A: We are a factory.

2. Q: How does your factory do regarding quality control?

A: Our products have passes GS,CE,ETL,SASO,SAA,and other domestic and international safety certificates.

3. Q: What is the payment term?
A: 1) T/T 30% deposit down payment, 70% before the shipping.
2) L/C, D/P, Western Union, PayPal according to different condition.

4. Q: How long does delivery take?

A: After receive the deposit:
- Sample order:within 10-15 days;
- 20FT container: 20-25 days;
- 40HQ container: 30-35 days.

5. Q: Do you have official website?
A: Yes, welcome to visit our official website: www.smartmak.cn/www.smd.en.alibaba.com